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Thank you for all your support. I am thanking everybody at CJ Pony Parts for their continued support in making a California dream come true.
- John Harrington |
Thank you so much for your help! Now I see why friends of mine are so dedicated about going through your company for their Mustangs.
- Forrest Hendricks |
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The condition and quality of my orders from your company were excellent. I appreciate the level of service that you have shown in all of our dealings. I have not been so fortunate with some other companies.
- Gary A. Sargeant |
I was buying from multiple sources for my parts. I now look to CJ's for everything. This is due to great customer service and good pricing. Too often customers let the good things go unsaid.
- John L. Brining |
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I just wanted to let you know what an incredible job your staff is doing. I am restoring a 65 Mustang coupe which was originally started by a very good friend who recently passed away. I really appreciate everything your staff has done for my project and look forward to working with them to make this car shine.
Read the complete letter here
- Karl Benedict |
Thank you very much. You are honest folks just trying to make a living like most people. This is how you gain and KEEP customers. I have always had good experiences with CJ's, whether it be via the internet or at the Carlisle shows.
Read the complete letter here
- Tom Burkett |
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I have ordered all my parts from you at CJ Pony. I have not received one bad part, the quality is excellent. I have not had to alter the parts much and the measurements are pretty close to factory. I will continue to order my parts there. It will be worth the wait. Thank you for the great service.
- Steven J. Bivens |
I'm very pleased with your good service, reasonable pricing and good quality on the parts I received. I will for sure recommend you to fellow mustangers here and you can expect more orders from me in the future! I also really like your homepage and online catalog, I find it easy to search and your assortment of parts is great!
- Rickard Sporre |
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I have ordered a lot of things from other companies in the past, but none of them is even close in service level. I can only congratulate you! My orders in the future will definitely go your way. Many thanks for your great work
- Jonny Elvelin |
Of all the mustang suppliers out there your selection, prices, and policies make CJ's a pleasure to deal with.
- Dwayne H. Marshall |
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I will be telling as many people as I can about the quality of the parts and the fantastic customer service that I have received from you and your company. I look forward to purchasing items from you in the future. Thank you once again for your great service.
- Russell Pendock |
I just wanted to let you know how happy I am with my purchase. I mounted the rims today and have to say that they look fabulous. I wanted to thank you for the wonderful product, customer service, low shipping cost and promptness of the shipping.
- Steve Pomatto |
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I attended your show in Charlotte last Saturday. My wife and Daughter have been working on our Mustang for over 2 years now. I have been so pleased every time I have dealt with any of your staff and wanted to pass along the almost finished project. Thank you for your advice and great parts in our journey restoring this Mustang!
- Clif Martin
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I appreciate the communication and time you put into helping me rebuild this classic car. The car has turned out absolutely fantastic and on its first drive it smells and feels like a brand new car. All the best for your business in the future and I will be telling people down under about the great service you provided.
- Paul Atkins
Click here for Pictures |
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On behalf of the Late Model Mustang Club of Connecticut, I would like to thank both CJ Pony Parts and you personally for being a part of our event and helping to make it the success that it was. Our show participation was up 20% over last year which we feel is a testament to our clubs growth and involvement from our supporters.
- Pete Calabrese, Vice President |
Just a note to commend you on being helpful to a man in need. I have just completed rebuilding my 1964 1/2 Mustang convertible and I thank you for being so helpful and at times patient with me. Not only is your staff knowledgeable, but also very understanding in the many questions I seeked answers to. Again, thanks so much. I am sure you will be hearing from me again.
- Ron Rose |
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To you and your TEAM, A JOB WELL DONE. Leaving CJ Pony became a night mare where it should have taken me 2 hours to get home and turned into 5 hours with a flat trailer tire. But as I waited on the side of the road for the Uhaul service, I had nothing better to do but look over everything you guys did to the car. I couldn't believe how awesome of a job your team has done, couldn't care less on how long I was going to wait there just because I was so happy with my results. The trust and satisfaction you gave me, I will see you guys in the near future.
- Don Hyler |
I ended up talking to Sam in the shop. He knew EXACTLY what my problem was and we came up with a parts combination to fix the modified steering. Sam even went to the parts bin and made up the fix to see if it would work. He called me back and concluded that we had in fact found a solution. AWESOME SERVICE! Not common in a lot of parts centers. Most of the time you're lucky if the guy can do much more then read back the part number to you.
Read the complete letter here
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John Huber |
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I just went to Birmingham to pick up all of my parts and I just wanted to say how glad I am to do business with you guys. I only had a couple of weatherstrip parts that didn't show up. When you look at everything I got, about $2,100 worth of stuff, that is really good. I hope someday you guys open a store in Atlanta, Charlotte or somewhere in the South. Until then I just pay for UPS. You guys are a very good example of customer service. Many people in this industry could learn a lot from you.
- Lynn Dyer |
I just wanted to tell you how happy I am with the parts and service I received from CJ Pony Parts. I placed an order on Monday and received my parts on Wednesday. Everything I expected was included in the shipment, and even some items I was not expecting - a t shirt, as well as some literature/stickers/membership to your herd club. What an awesome company to do business with. I'll definitely be ordering more in the future. Now, if I could just relocate to come work for your company... lol, but seriously, great job and keep up the good work!
- Steve Burbank |
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We have ordered Mustang parts from you on two separate occasions, and I just wanted to let you know how pleased we are with your products. They seem to be great quality and your shipping is extremely fast! Thank you for making it so simple to buy our much needed parts. We will be ordering more parts in the near future. Thanks again!
- Cheryl Campbell |
I wanted to take a minute to let you folks know how much I appreciate doing business with a first-rate supplier like CJ Pony Parts. I am especially pleased with the quality and price of your Mustang components. One stop shopping, excellent value and first class service.
Read the complete letter here
- Anthony Libhart |
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During the short time I have been purchasing items from CJ Pony Parts, the customer service has been excellent. It is the reason I buy all my parts from CJ Pony Parts.
- Gary Farquhar |
I would like to take this opportunity to thank your business for always delivering good products in a timely manner. I have ordered hundreds of dollars of parts from you and it doesn't matter whether it is a small gasket or a complete floor pan kit, your people are always very friendly.
- Kirk Martine |
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I've just returned from the Charlotte Autofair, and would like to take a minute to commend the guys at CJ's for making my trip through the CJ's tent as pleasurable as I've ever had. Most vendors, while at a swap meet, are pretty short tempered and just out to make a buck. If they feel you aren't going to spend several hundred dollars, they don't seem to have a lot of time for you. Creed, on the other hand, took the time to answer my questions and help me out even before he knew I was there to pick up a $700.00 order. Same thing with Matt and Eric. I was treated with courtesy and patience. This is what sets your company apart from the herd of Mustang vendors and what will keep your customers coming back year after year. I look forward to seeing everyone again at your customer appreciation day.
- Bud Pyle |
Thank you! I just called and spoke with an order representative and added the membership. I appreciate you taking the time to let me know of the Herd membership. CJ Pony Parts is by far the best supplier and most friendly Mustang parts place I have dealt with. Because of your willingness to help me, telephone representatives unmatched politeness, combined with some of the best deals around, CJ Pony Parts has my business indefinitely. Thank you all for everything. I will be back again and again. Have a great Friday and I wish you the best.
- Joseph Arnold |
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I'm not sure how much I have spent (more is coming!) at CJ's, but wanted you all to know that I have returned repeatedly due to the great stuff you carry and the customer service. Thanks again.
- Jay Maitland |
Hey, just want to say what a great time I had on Drag Day! Despite the weather we all had an awesome time. At least I got to see the difference with the changes I made over the winter. Looking forward to another close race with your 05!
- Mitch Minnich |
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I just want to say I was in Carlisle this past Friday, walked in to your tent and saw a used fold down seat assy. I talked to a guy but, I can not remember his name. I want to let you know he and gentleman in trailer were the most helpful person(s) I have seen in a long while. He helped me work a deal on the seat, so I purchased it. It is not very often you have customer service like that and I just wanted to say thank you.
- James Doss |
I've dealt with CJ Pony Parts for parts in the past and have been very, very satisfied. I've also spoken to your representatives at several shows and have always been rewarded with good information and excellent customer service. Just thought you'd want to know.
- Chris |
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Thank you for all, your team is really fantastic, I love to work with you because you do the maximum for your customers.
- Michel Pousseur |
Just needed to write you back that my replacement order was received this morning. Everything in excellent shape and packaged real well. Thanks for all your help. CJ Pony Part's Customer Service is most definitely second to none.
- John SanGiovanni |
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I called your store in desperation. I needed a driver's side fender apron and rail, the complete assembly from the fire wall to the radiator support for a Mustang from 1990 to 1993. Not only did you have one in your yard, you cut it out and made sure it was serviceable. At the same time, I called and asked about a radiator support. You had one in stock, and I asked you to pull it for me and set it aside. I was very pleased and surprised that you would do so. The apron/rail and the rad support you set aside for me, without a single penny from me, kinda floored me. Anywhere else I would have been sending "good faith" money. You guys asked for nothing. Talk about trust! I drove 2 hours and 15 minutes to your store, picked up the parts that were waiting for me, and headed back up-state knowing that any further purchases I make for my '91 LX will be from CJ Pony Parts. Thank you for the exceptional customer service and the great bunch of guys you have working there. Please thank everyone involved in this transaction. Especially to the guy you have pulling salvage parts. He did a fantastic job.
- John Ambrutis |
Hey Guys, just a quick thank you for your brilliant service and the great free catalog. My part arrived promptly and at a great shipping rate too. I'll be doing business with you guys again.
- Lee Stewart |
| You Guys really have an excellent service and a great attitude towards your customer.
- Rey Raymundo |
| We are pleased with the quality of your product and the timely manner you ship and resolve any problems. Your crew are always courteous and helpful. Thanks again.
- Anna and Tom Cowart |
| I received all yesterday, once again perfectly shipped and
received 100 percent. You guys go the extra mile, thanks.
- Kevin Moore |
| Thanks, you guys are the best. Your parts are awesome and I will continue to keep using you.
- Steve Eichelberger |
Thank you so much for your help and thanks for getting back to me so fast. I was actually shocked. You don't get that kind of service too much anywhere anymore.
- Stephanie Snider |
| I just wanted to take a minute to thank you for your professional service and reasonable prices. I have been very satisfied with everything I ordered through you guys. This is my first time working on a classic car. You make it easy even for me.
- Duane Ryder |
I have been ordering from CJ Pony Parts for as long as I have had my mustang. I just wanted to let you know that from the beginning your sales people on the phone have been absolutely great! Very professional and courteous to all my questions and orders. All of my orders have been correct and on time. My wife has made a few orders herself, and they have treated her with respect. I will continue to buy all that I can from CJ Pony Parts for my 1967 Mustang coupe.
- Charlie Ray |
| I had to write and thank everyone at CJ Pony Parts for all of your help. The accuracy and timely delivery of all my orders with you have been flawless. It reflects the pride each of you take in your jobs.
- Herb Gibson |
I just wanted to let you know that you guys have done it for me again. Thanks for the quick shipping and the nice packing. Everything from my most recent order arrived in great condition today. Again thanks, you guys are awesome!
- Diana Reiss |
| I've never had such prompt and courteous service from a vender before; it's refreshing and greatly appreciated.
- Bill Drew |
I want to let you know I have spent around 8k in parts for my Mustang project and you guys are far superior to any other I have dealt with.
- Jim |
| Just a note to let you know how much I appreciate you service. Fast, friendly and efficient. I use you exclusively, even if your parts are a little more expensive because of the correct and fast service I receive from your company. Thanks and keep up the good work.
- Allan Bell |
I am sending you a very appreciative "Thank You" for all the parts and assistance that you provided me in the completion of my latest project. Over 95% of the parts that I needed were provided from your store. Also, any problems that I had with the parts were quickly resolved in a very friendly and professional manner, above and beyond what usually takes place these days, and that the assistance was handled by Americans in the U.S.A. and not overseas somewhere, by someone that can barely be understood.
- Paul Adomaitis |
| My complete concourse rotisserie restoration of my mistress is now finished.
If you look in the April 2009 issue of Mustang Monthly, you will be able to see it inside! All of this couldn't have been done without all of your help and I wanted to let you know! It took me around 8 to 9 years to find all those details, manuals, and NOS or OEM FORD parts that were needed to make that rare 1972 Ford Mustang Sprint Canadian Limtied Edition Coupe come back to life again! Your participation was a major part of that success! That was the first car I bought in 1986 when I was 16 years old with my father and I still have it. Now I'm really happy and proud of what I have done with it and without you, that couldn't be possible. I just want to let you know. THANK'S AGAIN TO ALL OF YOU who helped make this happen. My dream come true. My passion and feeling are at the top, but my wallet has never been as low! I think that should be the Mustang Fever! See a picture here!
- Eric Shink |
Being a business owner of a retail store in Williamsport, PA for the last 28 years, I know how important customer satisfaction can be to the success of your business. I was down to your place last week (for the 1st time) to get a gear install on my '06 GT. The service department did an outstanding job on my car and it didn't take as long as I thought it would. They answered my questions and had some ideas on what I could do next. While I was waiting in the showroom for my car to be done, I had the opportunity to observe some of the employees interactions with the customers. Whether on the phone or talking to someone across the counter, they were all professionally knowledgeable and courteous to everyone. I was very impressed. Hope you have much prosperity in the future. Now you need to open up a shop in my area.
- Don |
| It is not often companies hear from people unless there is some sort of problem! In this case, I would like to let you know how I spell Customer Service: CJ Pony Parts!!! It is something I will spread around because in this economy, customer service is what really makes the company and paychecks. Thank you for your quick and accurate service!
- Randy Cannon |
When at car events, I always tell folks you are my parts source. Just met my 18 year old son's new girlfriends father. He has the same 67 fastback 289HP 4-speed he bought when 17. He was talking about a restoration, so I gave him your webpage & told him to order a catalog. Parts are a commodity and your pricing is good, but service is what separates companies. You guys are great. Thanks again.
- Michael Riley |
