153 Customer Testimonials
Ordered something, they send it to my post office where I hsve to pick it up. If I order something large they have to call you to find out the physical address to be sent to your home. Why not use one carrier that can do it all rediculous, not to mention I have to go pick it up and can only get it when a postal worker is working
Was a Great Customer
I have spent a lot of money with CJ Pony Parts just to get treated like crap by their sales team when you want to know where your item is that was shipped over a week ago. Just look at their shipping problems on Google. Save your self some heartache and get your pony back on the road ASAP order from someone else.
lanes body shop
I ordered rocker moldings for a 69 mustang, when we opened the box one mldg was fine the other was bent and clips had been removed. I called they told me they could not replace the clips, these are special made clips they can't get. I restore cars for my business, family owned and operated, you will not have to wait on us again. I will mail you a copy of our next pony restoration from another source. F.M.LANE
this is the first time dealing with this company and could not be happier. fast fast shipping and everything fit like a glove. i was worried about replacing trunk cyl lock but not a problem. done in 15 minutes. will be back of course and thanks so much for great service. carl in canada.
It's great to deal with an overseas company order want I want, and arrives as described. they are top guy's to deal with and will be dealing with CJ's again. Cheers A+++++
Just wanted to say thanks to you all for a great service parts were on back order but kept me informed and i still had parts when i needed them THANKS
I recently purchased a Borgeson power steering system for my 1965 coupe and I had CJ Pony perform the installation. I must say that they did an excellent job. The labor estimate was in line with the quote they had given me, they started and completed the job in one day, the work they performed was top notch and they clearly explained to me exactly what they needed to do in order to complete the installation. Though they are a bit far from home for me, it was certainly worth the trip as they have the knowledge and expertise to properly complete the job. I highly recommend CJ for parts and services for your mustang.
I am new to this site and your company. I don't typically order from the Internet but I got a good report from a friend of mine and thought I would try it. I ordered a cluch cable for my 98 Mustang GT and it was supposed to get to me in 5-7 days. I got it in 3 days. I installed it and have to say that the report I received from my friend was very good. You guy's are fast and perfect on your parts I am definitely going to get all my mustang parts from your company. Thank you for your fast and accurate service and parts.
JOSE LUIS VIVEROS LEGORRETA
I am from Mexico and CJ PONY PARTS it`s excellent now I can restore my Mustang Good service thank you very much
Covered every thing....
After my door panel broke I needed a replacement and cj had the best price. It not only fits but looks great, thank you!
Excellent and fast service! Product was 100% perfect. Fast shipping and no unexpected import fees. This is one of the best online stores I have purchased from. I will purchase from here again for sure!
Only one word is enough to describe the service of your company and its delivery-program to Belgium : PERFECT !! thank you :p
fast service, parts came in perfect shape , happy to use this company an will again
Awesome to deal with. Ordered Late Friday night (NZ) time and delivered Wednesday morning. How quick was that. Mats are excellent quality. Thank you will be back. Highly recommend. Thank you.
Ordered from the uk for the first time and received the items quickly and at a good price. Easy to use website makes buying easy. Would defiantly recomend.
Once again fantastic service to UK placed Internet order Sunday evening received items Friday morning !!!
I receive an order with one of my parts mis marked I called customer support and got a young lady by the name of nora. she was able to help straighten out the mistake in my order and make sure the right part was sent asap. I have WORKED IN RETAIL AS A CUSTOMER care rep. and I can say you have a gem with this lady. please give her a pat on the back for me!!!!!!!!!!!!!!!!!!!1
The biggest "little" missing piece from my newly aquired "father/son" 1966 coupe was the shift handle. It was hard as hell to shift without it and my son was not digging that at all. So, I placed my first order with CJ for the part and it arrived 2 days early and fit like a glove. It's "heavy", just like the original and works perfectly. This is NOT my last order, that's for sure. (I even have my son talking about workin' at McDonalds just to earn some scratch to spend!) Thanks again for a great first experience. Lon E. Hutto, TX
I ordered online and recieved my order within a few days. My order was correct and prices where great.
I would like to say that your service in delivery is as if I ordered it from around the corner well done and thanks for the great service will order all my parts and recommend C J Pony to all my Mustang friends
Thanks to Joe and everyone at CJ's for awesome customer service. I walked in to purchase an axle back exhaust. They took their time in showing me the different brands and sounds, and then installed them for me the same day in less than an hour! Top notch service all around!
Just received your fuel tank. Install went easy as pie. Everything lined up perfect. My only only complaint is when I received my package the filler pipe gasket was sticking out of the shipping box. The slightest mishandling could have caused the gasket to fall out of the shipping box ending in me not having one of the parts I needed. Other than that I am very satisfied with your parts and will continue buying your product. Thank you
I live 7,000 miles away in Dubai, U.A.E and ordered the Flowmaster exhaust for my Focus ST on Monday 14th Oct, Today morning, 18th Oct, i received a call from FEDEX saying the shipment has arrived...WOW that was real quick!! Outstanding service GUYS!!!
Ordered parts Sunday evening arrived folowering friday Brilliant Thanks guys
Quality chrome but one stamped whole was off a little. I had to file the opening in order to get the bumper bolt to fit snug.
I mistakenly ordered a dash pad from another vendor not realizing that the original Ford tooling was available. The nightmare trying to install this piece of junk was so difficult I gave up The dash pad I ordered from CJ Pony Parts was a snap. Not any problem at all. The installation video from CJ was a blessing. I will recommend CJ to everyone. Thanks . Robert B. El paso, Tx.
I started ordering from cj pony parts about a year ago and am very happy with the customer service and also the speedy delivery. I don't think I will go anywhere else for my mustang parts.
Needed some help picking the right set of headders for 1966,289 to a 351 swap.Heddman headers fit perfect first try thanks to the boys at CJ!!
I live in Ontario Canada, I received all 3 of my orders in less then a week and they were all in pristine condition thanks so much !!! I'll defiantly be a return customer Paul Roy
The stuff I ordered was here In a week I live in Ontario,Canada, that's fast, and it was all there I will be getting more from CJ pony parts Thanks
One word sums up my experience's with CJ's, amazing. The customer service reps always go above and beyond to make sure your order is right and you are satisfied. The few times I've had problems with CJ's, the CSR's have ALWAYS been eager to help make it right. I live about ten minutes away from another mustang parts supplier, and the service couldn't more opposite. Ordered the wrong part, well, thats too bad. I would recommend CJ's to anyone.
I wanted to leave a quick note to say thank you for the fantastic service. Not only was I able to find a part that no local auto parts store had, I got it very quickly, and the packaging was even customized per my request. That is stand up customer service. Thank you.
Back in February I ordered a complete exhaust system for the wife's 66 6 cylinder coupe, along with some other goodies. Parts came with in a few days and the exhaust was the last thing on the list so the box sat in the corner until a few days a go. Went to put the system on and after consulting with sales that night I found out I had ordered a system for a 67 OOPS! well being as I already hung one of the pipes threw out the box etc. there was no way they could take the parts pack and resell them perfectly understandable but what they did do blew me away. The CSR whom I was on the phone with (forgot his name my bad) spoke with the boss who knocked off a few bucks and the RIGHT system and bent over backwards helping me saying ok you can reuse this part and this part and this part etc. to bring the price down even lower. Bottom line is he couldn't do enough for me as a customer and I can't tell you how much I appreciate good old customer service where people actually care and don't read from a script. CJ Pony p
Received items shipped to UK in just 4 days and over a holiday weekend fantastic service!!!
I will only ever shop CJ Pony from now on!
I purchased almost a full Shelby GT 500 conversion parts for my Mustang and I must say I have never been happier or more impressed with any other company, but this one! Professional, Kind, and FAST!!! I recommend this company to everyone and anyone one that needs Mustang parts!!!!! AAA+++
Just a few words to say thank you for your excellent service to me in the UK. Parts arrived OK and I will use your service again at some later date.
Hi! I just picked up my packedge at the post office and I just want to thank you for good service and fast delivery. It has been nice doing business with you and you have been very obliging. I will continue shopping with you when I need something more for my Mustang.
I am at the beginning of my second restoration. Though I still shop **** **** for large body panels for the simple fact that a hour round trip saves a ton in freight, I use CJ exclusively for everything else. Your staff that answers the phones are helpful and courteous and that sets you apart. I can't say the same for the others. I manage three 24x7x365 emergency contact centers for a global emergency response company and recognize a professional operation by the talent on the front line phones. Free shipping or not, you won my business. Free shipping is a serious bonus though.
I received all my parts, and everything is perfect. Thank you for everything. I've started to spread the word about you guys to my friends. Hopefully you will see some business from it. Thanks again.
Thank you very much. Great service, great products, great prices. You are the greatest seller of Mustang parts in the world. Thank you, I will continue to do business with: CJ Pony Parts, CJ Pony Parts, CJ Pony Parts!
Dear friends, my first order arrived and wow was I happy. We have three different Mustangs in the family, so we will be ordering from you again. One happy camper.
Thank you very much for the communication and prompt response, I really do appreciate it. I look forward to finishing my restoration through your company. Thank you again.
Mike & Connie B.
I can't thank you enough for all your help. You went way beyond my expectations. This is why I love ordering from CJ Pony. Thanks again for your awesome Customer Service!
I want to thank you for the excellent service that I received from your organization. I pre-ordered a full floor pan to have delivered to the Columbus show. While I was at the show I ran across the same part at a lower price. I told the salesman and he matched the price without any hesitation. I appreciate the customer-oriented service and want to thank you.
I received my order today everything looks excellent. Always satisfied with your service.
I just want to thank you very much for the quick turnaround and great service for my order. Thanks again.
Hi Guys! I'm a recent 1966 Mustang owner who has just started buying parts from your company. You guys rock!! The ordering is so easy, and the parts come faster than any other place I've dealt with online. The guy I bought my car from gave me a bunch of catalogs from other vintage Mustang parts dealers, but I threw them all away. I am hooked on CJ Pony from now on. Thanks for the great service and the reasonable prices. I mean it.
Hi Guys! I'm a recent 1966 Mustang owner who has just started buying parts from your company. You guys rock!! The ordering is so easy, and the parts come faster than any other place I've dealt with online. The guy I bought my car from gave me a bunch of catalogs from other vintage Mustang parts dealers, but I threw them all away. I am hooked on CJ Pony from now on. Thanks for the great service and the reasonable prices. I mean it.
I received my order today and was very pleased with the merchandise I purchased. Thanks too, for the fast delivery. I will certainly use your company for future needs in repairing my Mustang. I will recommend you also to my friends who are restoring classic Mustangs.
Just installed door panels (DPD5U) on my 1971 Grande. The installation took longer then expected because of the very tight tolerances :) I continue to be impressed by the quality of your products.
I received my order and am very happy with it. The parts look great, fit good, were well packaged and arrived quickly. Thanks.
Thank You, I received my orders yesterday and I will continue to shop at CJ Pony Parts. I have received all the customer care I can get from y'all. Y'all have excellent customer care.
Just want to thank you for the recent install of my Vortech V3 and 2 Nexus gauges. It looks like the work was done at the factory, amazing job. I would also like to thank you for finding a part locally (knowing I was 2 hours away) that Vortech didn't ship with the kit to finish the install. The car has come alive, still getting used to it actually. I will be coming to you for all my work in the future; I'll probably be going with an intercooler in the near future. Thanks again for a job well done.
Just wanted to let you guys know that you really do an awesome job with your customer service. I was using a more local supplier from Oklahoma City and found that it would take them three days just to ship me the parts. I decided to try you guys and was amazed at the email notification on the shipment within a few hours and the tracking ability of my part. I don't have the money that other Mustang enthusiasts have to pour thousands at a time into my car so I usually only spend 50-100 dollars at a time, but am very happy that you guys got my order shipped fast and accurate and make me feel no less important then the guy ordering 1,000 dollars at a time. I recommend you to all my friends and will continue to keep you guys as my #1 source. (FYI, the part I ordered today was purchased just a few months ago from your competitor and broke while under warranty. They agreed to replace it for free. I would still rather pay full price and get it from you guys if that tells you how great I think your service is.)
Thanks for your help, it's much appreciated. I've heard that Australia is the second largest home for old Mustangs apart from the USA. Unfortunately not many 73 models. The 65-66 are very popular and there are maybe 10-15 stores selling Mustang parts but nobody stocks 1970+ parts. I'm new to Mustangs and been very impressed by the level of service from CJ Pony Parts, in terms of technical support and speed of delivery. Thanks again.
We have been so pleased with your service with our orders! We will continue to order parts from you and tell our friends what a great company you are to deal with.
Just needed to write you back that my replacement order was received this morning. Everything in excellent shape and packaged real well. Thanks for all your help. CJ Pony Part's Customer Service is most definitely second to none.
Thank you for all, your team is really fantastic, I love to work with you because you do the maximum for your customers.
I've dealt with CJ Pony Parts for parts in the past and have been very, very satisfied. I've also spoken to your representatives at several shows and have always been rewarded with good information and excellent customer service. Just thought you'd want to know.
Your company is always reasonably priced for parts and for freight as well, and the goods are always well packed. I have just ordered more parts from you, as I am always pleased with the service I receive.
I would just like to let CJ Pony Parts know how much I appreciate the excellent job you do and have always done on customer service. Automatic e-mail confirmation, updates when product ships (tracking in my account), great follow-up information. Let's not forget the fast processing and shipping of orders.
This car has become a magnet. I've lost count of the people coming up and looking. They're even taking pictures under the car. Last night we showed the car to the couple who sold it to us. She sold to us due to her brother passing away. To say the least, she was very emotional and proud of what your men did.
I've spent tons of money and time on my other hobby. In my experience, the one thing that sets excellent companies apart from the not so good or average when spending money is after the sale support and service. So far you folks have done all that I could ask, for that I thank you. I'll be sure to send all the business I can your way in the future. I'm working on my buddy to get a gear swap as I type this.
I am very pleased with CJ Pony Parts and all of your services. I only buy my parts from your company. Thank you again for your excellent service.
Over the past couple years, I have bought many products from you guys. I want you to know how satisfied I am with your products and customer service. I have had nothing but good dealings with you guys. Thank you so much.
Thank you, I must say CJ Pony Parts has been my goto for 95% of my Mustang parts on my recent build. I look forward to purchasing more parts in the future, all the 10% off weekend deals helped save me some $$$ and the free shipping is a big help also.
I just want to say I was in Carlisle this past Friday, walked in to your tent and saw a used fold down seat assy. I talked to a guy but I cannot remember his name. I want to let you know he and gentleman in trailer were the most helpful person(s) I have seen in a long while. He helped me work a deal on the seat, so I purchased it. It is not very often you have customer service like that and I just wanted to say thank you.
Thank You! I appreciate all of the excellent customer service and support I have been receiving from you over the past few years. I have ordered a few parts from other vendors and have switched all of my business to you because of your service.
I drove my Mustang home Monday night and it ran great! The car feels like it has the power it should have always had from the factory. It's a lot of fun. It's not fast enough, so I know I'll be seeing you guys again. Thanks for doing a great job.
I want to thank Bill and the wonderful staff at CJ Pony Parts for an enjoyable experience this past week. From the moment I ordered my part to the final installation, I was impressed with the professionalism and courtesy displayed by the counter staff and the install people. I have been doing business for a while now and never once was I disappointed, I will continue to do my 'Stang' business with CJ Pony and I will endeavor to send all my friends who own Mustangs your way.
After checking out my many options, it came down to CJ Pony Parts and two other Mustang parts suppliers. All three of these stores were a far cry better than my previous supplier, but CJ's really stood out for many reasons. Ease of browsing the online catalog beat the others out hands down. Ease of check-out and viewing my account history is also top notch. I have reason to believe that quality was equally good with all three, but fair pricing, a huge parts selection and your free shipping are all signs that you truly want to keep customers happy. Your customer service is the icing on the cake. So far, my dealings with every one of CJ Pony's agents/reps has been very pleasant and the quality of parts has been outstanding. I look forward to doing business with you guys for years to come. Thanks tons!
I just wanted to thank you folks for offering the discounts and free shipping like you have. As you know, every cent counts. Being from Connecticut, I have been a long time customer of Mustangs ****, but no more. Your courteous staff, prices and quick shipping have made me a loyal CJ Pony Parts customer. Thank you all again and keep it up.
I just wanted to let your staff know that I had my Mustang at your place for a lowering spring kit install and that I was satisfied with the neat and clean work your tech did. Also, thanks to Bill the service manager and Eric at the counter for the way they take care of the customers.
I bought for the first time from you on your website recently and I am very happy with your fast service and shipping. Also, for your great prices! Thanks again.
I have enjoyed dealing with CJ Pony Parts on a 1969 Mach 1 complete restoration. I have the car on a rotisserie and completely disassembled it. I have replaced the full trunk and both quarters along with outer and inner wheelhouses. I have, but have not yet replaced, all of the front fender aprons along with the radiator support. We have purchased all of the parts from CJ Pony Parts up to now and plan to purchase a large amount in the future. I really enjoy dealing with your company.
Thanks for the wonderful service I got from CJ Pony Parts! Even though I was an hour and a half late, your guys got the work done completely and efficiently. It was an incredible difference on the ride home not having all that noise from the air coming through those old worn out weather-strips and the spoiler on the back really looks great! My son and I are very pleased with the results and I'm sure we will be repeat customers with both of our 73's. Thank you for the tour of the shop. It was extremely informative and inspiring to see some of the work you guys actually do in progress. I can't wait to bring my son along the next time we need work done on one of the cars. Please extend my thanks to the two guys who did the magnificent work on the car!
I'm writing today to express my complete satisfaction with my Mustang parts exchange. Email communication was outstanding and fast. Credit to my account was timely and accurate. I have a general good opinion of the whole adventure. Hats off to customer service at CJ Pony Parts, nice job.
I've had my 2009 Shelby for 18 months and have be adding stuff on a regular basis. I've bought through Shelby Performance Parts, Steeda, Am. Muscle, Blue Oval and for the last couple of months from your company. I must say I'm very happy with CJ Pony Parts. Thanks again and I look forward to a long-term relationship.
Thank you for making your Mustang items more affordable for us Stangers along with the free shipping. Keep up the fine work that all of you at CJ Pony Parts do!
Do you guys do your own decals? After the way you have looked after me, I would happily display a Pony Parts - Restoration and Performance on the car, the tool box and even on the sacred beer fridge!!! Appreciate your great service.
I just wanted to thank you and everyone else for the way you've treated all of us. You guys act like we have been customers forever. Don't worry, we will be. I just wanted to say thank you and I will be doing all my business with you. Everyone up there is awesome so please tell everyone that.
I just went to Birmingham to pick up all of my parts and I just wanted to say how glad I am to do business with you guys. I only had a couple of weather-strip parts that didn't show up. When you look at everything I got, about $2,100 worth of stuff, that is really good. I hope someday you guys open a store in Atlanta, Charlotte or somewhere in the South. Until then I just pay for UPS. You guys are a very good example of customer service. Many people in this industry could learn a lot from you.
I ended up talking to Sam in the shop. He knew EXACTLY what my problem was and we came up with a parts combination to fix the modified steering. Sam even went to the parts bin and made up the fix to see if it would work. He called me back and concluded that we had in fact found a solution. AWESOME SERVICE! Not common in a lot of parts centers. Most of the time you're lucky if the guy can do much more then read back the part number to you.
To you and your TEAM, A JOB WELL DONE. Leaving CJ Pony became a nightmare where it should have taken me 2 hours to get home and turned into 5 hours with a flat trailer tire. But as I waited on the side of the road for the U-haul service, I had nothing better to do but look over everything you guys did to the car. I couldn't believe how awesome of a job your team has done, couldn't care less on how long I was going to wait there just because I was so happy with my results. The trust and satisfaction you gave me, I will see you guys in the near future.
Just a note to commend you on being helpful to a man in need. I have just completed rebuilding my 1964 1/2 Mustang convertible and I thank you for being so helpful and at times patient with me. Not only is your staff knowledgeable, but also very understanding in the many questions I needed answers to. Again, thanks so much. I am sure you will be hearing from me again.
On behalf of the Late Model Mustang Club of Connecticut, I would like to thank both CJ Pony Parts and you personally for being a part of our event and helping to make it the success that it was. Our show participation was up 20% over last year, which we feel is a testament to our clubs growth and involvement from our supporters.
I appreciate the communication and time you put into helping me rebuild this classic car. The car has turned out absolutely fantastic and on its first drive it smells and feels like a brand new car. All the best for your business in the future and I will be telling people down under about the great service you provided.
I attended your show in Charlotte last Saturday. My wife and Daughter have been working on our Mustang for over 2 years now. I have been so pleased every time I have dealt with any of your staff and wanted to pass along the almost finished project. Thank you for your advice and great parts in our journey restoring this Mustang!
I just wanted to let you know how happy I am with my purchase. I mounted the rims today and have to say that they look fabulous. I wanted to thank you for the wonderful product, customer service, low shipping cost and promptness of the shipping.
I will be telling as many people as I can about the quality of the parts and the fantastic customer service that I have received from you and your company. I look forward to purchasing items from you in the future. Thank you once again for your great service.
Of all the mustang suppliers out there your selection, prices, and policies make CJ's a pleasure to deal with.
I have ordered all my parts from you at CJ Pony. I have not received one bad part, the quality is excellent. I have not had to alter the parts much and the measurements are pretty close to factory. I will continue to order my parts there. It will be worth the wait. Thank you for the great service.
I was buying from multiple sources for my parts. I now look to CJ's for everything. This is due to great customer service and good pricing. Too often customers let the good things go unsaid.
Thank you very much. You are honest folks just trying to make a living like most people. This is how you gain and KEEP customers. I have always had good experiences with CJ's, whether it be via the internet or at the Carlisle shows.
Being a business owner of a retail store in Williamsport, PA for the last 28 years, I know how important customer satisfaction can be to the success of your business. I was down to your place last week (for the 1st time) to get a gear install on my '06 GT. The service department did an outstanding job on my car and it didn't take as long as I thought it would. They answered my questions and had some ideas on what I could do next. While I was waiting in the showroom for my car to be done, I had the opportunity to observe some of the employees interactions with the customers. Whether on the phone or talking to someone across the counter, they were all professionally knowledgeable and courteous to everyone. I was very impressed. Hope you have much prosperity in the future. Now you need to open up a shop in my area.
I just wanted to let you know what an incredible job your staff is doing. I am restoring a 65 Mustang coupe, which was originally started by a very good friend who recently passed away. I really appreciate everything your staff has done for my project and look forward to working with them to make this car shine.
My complete concourse rotisserie restoration of my mistress is now finished. If you look in the April 2009 issue of Mustang Monthly, you will be able to see it inside! All of this couldn't have been done without all of your help and I wanted to let you know! It took me around 8 to 9 years to find all those details, manuals, and NOS or OEM FORD parts that were needed to make that rare 1972 Ford Mustang Sprint Canadian Limited Edition Coupe come back to life again! Your participation was a major part of that success! That was the first car I bought in 1986 when I was 16 years old with my father and I still have it. Now I'm really happy and proud of what I have done with it and without you, that couldn't be possible. I just want to let you know. THANK'S AGAIN TO ALL OF YOU who helped make this happen. My dream come true. My passion and feeling are at the top, but my wallet has never been as low! I think that should be the Mustang Fever!
The condition and quality of my orders from your company were excellent. I appreciate the level of service that you have shown in all of our dealings. I have not been so fortunate with some other companies.
Thank you for all your support. I am thanking everybody at CJ Pony Parts for their continued support in making a California dream come true.
I have ordered a lot of things from other companies in the past, but none of them is even close in service level. I can only congratulate you! My orders in the future will definitely go your way. Many thanks for your great work
I am sending you a very appreciative 'Thank You' for all the parts and assistance that you provided me in the completion of my latest project. Over 95% of the parts that I needed were provided from your store. Also, any problems that I had with the parts were quickly resolved in a very friendly and professional manner, above and beyond what usually takes place these days, and that the assistance was handled by Americans in the U.S.A. and not overseas somewhere, by someone that can barely be understood.
I'm very pleased with your good service, reasonable pricing and good quality on the parts I received. I will for sure recommend you to fellow mustangers here and you can expect more orders from me in the future! I also really like your homepage and online catalog, I find it easy to search and your assortment of parts is great!
Thank you so much for your help! Now I see why friends of mine are so dedicated about going through your company for their Mustangs.
Hey guys, just wanted to let you know that the 3:73 gears and the short shifter you installed today on my Mustang work awesome!!! Thanks. See you guys soon.
Just a note of thanks, the FedEx truck is scheduled to bring my parts today (Friday), I just ordered them on Wednesday. I will most definitely use you again when I need parts.
When at car events, I always tell folks you are my parts source. Just met my 18 year old son's new girlfriends father. He has the same 67 fastback 289HP 4-speed he bought when 17. He was talking about a restoration, so I gave him your webpage & told him to order a catalog. Parts are a commodity and your pricing is good, but service is what separates companies. You guys are great. Thanks again.
It is not often companies hear from people unless there is some sort of problem! In this case, I would like to let you know how I spell Customer Service: CJ Pony Parts!!! It is something I will spread around because in this economy, customer service is what really makes the company and paychecks. Thank you for your quick and accurate service!
Just a note to let you know how much I appreciate you service. Fast, friendly and efficient. I use you exclusively, even if your parts are a little more expensive because of the correct and fast service I receive from your company. Thanks and keep up the good work.
I want to let you know I have spent around 8k in parts for my Mustang project and you guys are far superior to any other I have dealt with.
Thank you very much. I do enjoy doing business with CJ Pony Parts. Always good service and parts are good quality as well. Means a lot when I'm doing work for a customer.
Amazing Service! I ordered tailpipes for my '65 on Wednesday, they were at my door on Thursday. Thanks, you guys are the best.
A BIG thank you to CJ Pony Parts for the good service, and fast shipping.
I wish I had known about your company years ago. I went in person and spent over $5,000 on a large order of parts with another Mustang parts supplier to save on shipping and receive a 10% discount. Later, when I finally opened some of the trim items I found they had sold me the wrong year parts. Clearly their mistake, but they wouldn't take the parts back. This happened several times in between that order and prior to me finding CJ Pony Parts. Your prices are better, you don't charge shipping and you take parts back without a hassle. If only I had known. I recommend you to everyone that asks, keep up the great work.
I did a little experiment: I ordered stuff from you guys. I ordered stuff from one of your competitors on the same day. Your stuff arrived today, free shipping. Your competitor's stuff will be here tomorrow, paid shipping. Thanks guys.
Thank You, everyone I have dealt with at CJ Pony Parts has been so friendly and professional it has been a pleasure doing business with all of you and I look forward to doing future business with CJ Pony. Everyone has gone above and beyond helping me with my clutch problem. Thank You Again.
Con & Paris
Just a short note to say thank you very much. We got our Magnum 500s today. Your service was fantastic and we are very happy. We will definitely be ordering more parts from you as we restore our 1967 mustang coupe.
This past year I started purchasing parts from you all. My only regret is that I did not find out about you guys sooner. I used to purchase parts for my car from other vendors on the net and paid way more for the exact same parts. You have a new customer for life.
I'm not sure how much I have spent (more is coming!) at CJ's, but wanted you all to know that I have returned repeatedly due to the great stuff you carry and the customer service. Thanks again.
You guys are unbelievable. Service is very fast and you are so easy to deal with. Thanks again and this isn't the last of me.
I received the floor mats and they are great! Thanks for the great customer service and I look forward to more orders in the future! Mahalo again and Aloha
I've just returned from the Charlotte Autofair, and would like to take a minute to commend the guys at CJ's for making my trip through the CJ's tent as pleasurable as I've ever had. Most vendors, while at a swap meet, are pretty short tempered and just out to make a buck. If they feel you aren't going to spend several hundred dollars, they don't seem to have a lot of time for you. Creed, on the other hand, took the time to answer my questions and help me out even before he knew I was there to pick up a $700.00 order. Same thing with Matt and Eric. I was treated with courtesy and patience. This is what sets your company apart from the herd of Mustang vendors and what will keep your customers coming back year after year. I look forward to seeing everyone again at your customer appreciation day.
I would like to take this opportunity to thank your business for always delivering good products in a timely manner. I have ordered hundreds of dollars of parts from you and it doesn't matter whether it is a small gasket or a complete floor pan kit, your people are always very friendly.
During the short time I have been purchasing items from CJ Pony Parts, the customer service has been excellent. It is the reason I buy all my parts from CJ Pony Parts.
I wanted to take a minute to let you folks know how much I appreciate doing business with a first-rate supplier like CJ Pony Parts. I am especially pleased with the quality and price of your Mustang components. One stop shopping, excellent value and first class service.
We have ordered Mustang parts from you on two separate occasions, and I just wanted to let you know how pleased we are with your products. They seem to be great quality and your shipping is extremely fast! Thank you for making it so simple to buy our much-needed parts. We will be ordering more parts in the near future. Thanks again!
I've never had such prompt and courteous service from a vender before; it's refreshing and greatly appreciated.
I just wanted to let you know that you guys have done it for me again. Thanks for the quick shipping and the nice packing. Everything from my most recent order arrived in great condition today. Again thanks, you guys are awesome!
I had to write and thank everyone at CJ Pony Parts for all of your help. The accuracy and timely delivery of all my orders with you have been flawless. It reflects the pride each of you take in your jobs.
I wanted to say WOW! Your free shipping got here faster than anything I paid for before! I bought more than I needed because I couldn't pass up the savings. Plus, I couldn't have afforded this in December. Thanks!
I have been ordering from CJ Pony Parts for as long as I have had my mustang. I just wanted to let you know that from the beginning your sales people on the phone have been absolutely great! Very professional and courteous to all my questions and orders. All of my orders have been correct and on time. My wife has made a few orders herself, and they have treated her with respect. I will continue to buy all that I can from CJ Pony Parts for my 1967 Mustang coupe.
I just wanted to send you all a note thanking you for great service. The support over the phone has been outstanding. Good selection of parts and good prices. Thank you.
Havin' a ball working on my 'Stangs'. Love the quality of these 'Repro' new parts, the great communication from CJ Pony Parts, and how quickly everything arrives. You guys are the best!
I just wanted to take a minute to thank you for your professional service and reasonable prices. I have been very satisfied with everything I ordered through you guys. This is my first time working on a classic car. You make it easy even for me.
Hey, just want to say what a great time I had on Drag Day! Despite the weather we all had an awesome time. At least I got to see the difference with the changes I made over the winter. Looking forward to another close race with your 05!
Thank you so much for your help and thanks for getting back to me so fast. I was actually shocked. You don't get that kind of service too much anywhere anymore.
Thanks, you guys are the best. Your parts are awesome and I will continue to keep using you.
You're on top of your game. I still have more parts to order and all of my friends will know about your prompt response, great customer service and excellent prices. I've already have had some people say I'm getting good quality parts that fit and at a great price. Your competition can't touch you. I know, that's why I have bought so many parts and still have more to get. Thanks.
Just wanted you to know, I have placed four parts orders with CJ Pony parts since June of this year, which pretty much wipes out my 2010 Mustang budget. You guys do a real nice job. Also want you to know that one big reason I ordered from you guys was because of the 10% off weekends and clearance parts pricing. I certainly spent more money than I would have otherwise done (although it still fit within my project's plan). Another satisfied customer.
My husband and I just received our floor mats that we purchased a couple of weeks ago. We are really pleased with them! The quality of the mats is exceptional. We purchased one set for my 2010 Mustang GT (the mustang logo) and one set for my husbands 2011 Mustang 5.0 (5.0 logo). Not only do they look great in the cars, but they fit like a glove. We will definitely order from your company again!
I received all yesterday, once again perfectly shipped and received 100 percent. You guys go the extra mile, thanks.
Anna and Tom C.
We are pleased with the quality of your product and the timely manner you ship and resolve any problems. Your crew is always courteous and helpful. Thanks again.
You Guys really have an excellent service and a great attitude towards your customer.
Wow, I am impressed by your quick response! Your company is making an excellent impression on me as a new customer. Your selection, competitive prices and free shipping had me talking to a lot of people at a car show I participated in here in Lansing last weekend. In addition to that, I now have another reason to talk positively to people about CJ Pony Parts - how well you take care of your customers. Thank you!
Just want to tell you wow!!!! What a tune, the new sleeve out tune I would say feels about 8-10 more hp then the sleeve in tune. The tune was good, the shifts were faster then stock but much harder, that was a concern i had. This sleeve out tune, the shifts are just as fast but are about 50% softer, which is about 50% harder then stock tune which relates to perfection in shifting. Now here's the kicker, when I nailed it going on the highway from about 20mph, she down shifted into 1st, (it was in drive) and when it shifted to 2nd I chirped the tires and they chirped again when shifting from 2 to 3rd and I'm running 255/50/17 kuhmo summer tires. You guys did a great job. That's why I came to CJ Pony Parts and not any of other tuners out there, like bama-chips, etc. With the sleeve out, I can here the cold air intake sucking down the air, another great sound. To think at my age (57) this would not impress me anymore, like in my younger years and a lot of other muscle cares I've owned. Well, thanks again guys.
Hey Guys, just a quick thank you for your brilliant service and the great free catalog. My part arrived promptly and at a great shipping rate too. I'll be doing business with you guys again.
Hello, My father and I made a trip up to CJ's around the beginning of August. I have to say we really enjoyed being there and getting our fox body worked on. We are looking forward to making another trip in the future.
I called your store in desperation. I needed a driver's side fender apron and rail, the complete assembly from the fire-wall to the radiator support for a Mustang from 1990 to 1993. Not only did you have one in your yard, you cut it out and made sure it was serviceable. At the same time, I called and asked about a radiator support. You had one in stock, and I asked you to pull it for me and set it aside. I was very pleased and surprised that you would do so. The apron/rail and the rad support you set aside for me, without a single penny from me, kinda floored me. Anywhere else I would have been sending 'good faith' money. You guys asked for nothing. Talk about trust! I drove 2 hours and 15 minutes to your store picked up the parts that were waiting for me, and headed back up-state knowing that any further purchases I make for my '91 LX will be from CJ Pony Parts. Thank you for the exceptional customer service and the great bunch of guys you have working there. Please thank everyone involved in this transactio
I wanted to thank you for your assistance with my 'horn' issue. I got the new one directly from the vendor yesterday and it worked! I have been in and around this business for 20 or so years and it is rare that someone makes the effort that you did. You will continue to see orders from me to keep my classic Fords and Merc running.
I really appreciate your help with this matter. You know, it's like I tell our sales people. Once the sale is over, it's not over. The most important part is the service you give to the customer after the sale. You guys are great. Some companies would have a conniption over this trying not to have to replace it. You have done nothing more than to guarantee your company my business. It will not be forgotten!!!! Thank you so much!!
I just wanted to convey how pleased I was with my first experience with CJ Pony Parts. The parts that I ordered for my 92 LX all came very fast except for the back order, but your staff was very helpful in helping me keep track of that part of the order. I still have much more to do and I definitely will buy everything that I need from you all. I have several Mustang buddies and rest assure I will recommend you to them also.
You guys have a terrific website and an incredible selection of quality and affordable Mustang parts. Renee was very helpful in answering my questions and assisting me with my first order. Unfortunately, my GT Powered by Ford intake manifold cover was damaged in shipping. Your customer service department, without hesitation, sent out a free replacement (overnight) so that I could install my new engine accessories this Saturday. I am very happy with my purchases and the personal attention to detail that everyone at CJ Pony Parts has provided me.